Privacy Policy

At GLFinancialGroup.org, we are committed to protecting your privacy and ensuring a secure environment in which to e-file your tax return. We want you to fully understand what information we may gather and how it may be shared. This Privacy Policy explains GLFinancialGroup.org's collection, use, retention and security policies concerning the personal information that you provide to us.
Types of Information We Collect

Definition of terms

Cookies:
A text file stored on the user's computer that facilitates faster navigation of websites and may provide customized website features for the user. Cookies facilitate communication between web browsers and web servers.

Internet protocol (IP) number:
A number that is unique to the computer and can be used as that computer's identifying number. These numbers allow computers to identify and communicate with each other.

Domain name: A name used in a URL that identifies IP addresses. For example, in the URL www.onlinetaxpros.com, onlinetaxpros.com is the domain name. One or several IP addresses can be identified by a single domain name.

Aggregate information:
In this case, information from individuals considered as a whole. For example, we may use demographic information acquired from visitors to our website to assist in trend analysis, marketing strategies, etc.
Statistical Information
In order to improve the usefulness of our website for our visitors and customers, we automatically collect and maintain statistical information from our website’s data logs including network traffic flow and volume. This information is not personal in nature and consists of the following:

  • The domain name from which the visitor accesses the internet
  • The internet protocol number; and
  • The date and time the IRS web site is visited

We may disclose aggregate statistical information using personal information that does not identify you individually or personally. This may include, for example, the total number of visitors to our website from a particular state, or the average age of a user of our website. We will provide similar information to our affiliate website(s) pertaining to traffic directed to us from them.

This information is then used to enhance and improve your experience on our website by identifying specific products and services we can make available to you. We will not attempt to identify individual users unless we are legally obligated to do so.

Personal Information
We collect personal information for the sole and specific use of e-filing your tax return.  We do not share or disseminate your personal information to anyone except as provided for in this policy.
We may need to share your information with contractors who work on our behalf to provide a product or service you have requested or to maintain or service your account. For example:  We contract out certain programming that would require a contractor to have access to your information in order to correct a bug or fix a software related issue.
We may also be required or authorized by law to disclose your information (for example, to comply with a subpoena or regulatory requirement, or to protect against fraud or illegal activity or for the safety of customers and their property and to assist law enforcement authorities or resolve other legal issues.

Why personal information is required:
The purpose of the GLFinancialGroup.org website is to provide online software for the purpose of e-filing individual federal and state tax returns online. In the course of completing the required information, you may have to provide personal information and/or email addresses. This information is secure and is kept in the strictest confidence.

Transactions:
If you choose to purchase our products you will be asked for personal information as well as your credit card number or check information. The forms requesting this information are on a secure server. A more detailed account of our security procedures is explained in the 'Security' portion of our privacy policy.

Gathered Information
The information we gather, in addition to your tax return, is used to aid in your transactions and enhance your experience on our website. This information includes:

Credit Card information:
including cardholder name, credit card type, credit card number, expiration date, billing address, email address. Credit card information is collected to complete our transactions. This information is shared with the Credit Card Company and/or processor. Credit card information is kept confidential among the related parties and none of this information is shared with anyone or any entity outside of the transaction process.

Technical assistance information:
including online chat help, may use such information as user name, email address, operating system, connection and browser to assist the customer in completing a transaction and providing customer requested information.

Technological Web information:
OnlineTaxPros.com uses “cookies” which to allow you to customize our website to your specific tax filing needs. Through the use of cookies, we can display only those items that may be of interest to you, or make it easier for you to access your account information. In most cases, information collected through the Internet does not identify you personally.

We also use cookies to link the information you submit on our website for the purpose of transferring identical tax information throughout the tax software.
Sharing Information

Definition of terms:


Section 7216 of the Internal Revenue Code:
Governs the information disclosure practices of those involved in filing of tax returns.

The following link provides a more detailed synopsis of Internal Revenue Code, section 7216: http://www.law.cornell.edu/uscode/html/uscode26/usc_sec_26_00007216----000-.html

Gramm Leach Bliley Act of 1999: In part, defines how financial institutions are to protect consumer's privacy and safeguard their personal nonpublic information.

The following link accesses the Act in detail: http://banking.senate.gov/conf/fintl5.pdf

Joint marketer: In this context, companies that market complimentary products with whom we have an agreement to provide products to better serve the consumer.

Service provider: In this context, companies that provide a service, such as customer support, to assist in the filing of your tax return.

Personally identifiable information: Information unique to you, such as name, e-mail address, physical address, phone number, etc.

Why We Share Information
Information collected on tax returns is controlled by Section 7216 of the Internal Revenue Code, the Gramm Leach Bliley Act of 1999, company policy and certain other applicable laws and regulations.

Collected information may be disclosed to the entities listed below:
We may share information about you and the products and services you have purchased from us among members of the GLFinancialGroup.org corporate structure and its affiliates in the normal course of business.

We may provide selected information collected through affiliate website(s). We disclose information to our affiliates to better identify and serve the taxpaying customer.
We may disclose information to a service provider in order to perform a service for GLFinancialGroup.org website or its affiliates and their website(s). Services may include reminder emails prior to the upcoming tax year.

We may be required to provide information about you to third parties outside of the GLFinancialGroup.org corporate structure without your consent as provided by law, to protect against fraud.
We may provide information collected to joint marketers with whom GLFinancialGroup.org has a marketing arrangement. The joint marketer may use your information for purposes permitted by law.

Business Transitions
In the event GLFinancialGroup goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among assets transferred.

Communication
Promotional offers: Periodically, we may share the information gathered on the website for offers which we believe you may have an interest. However, all information gathered using our tax software is confidential and will not be shared with any entity except as defined in this policy. These offers will be forwarded primarily by email, but we may use other contact information such as an address and /or phone numbers provided.

Service related announcements: The personal information gathered on the www.GLFinancialGroup.org website will be used to notify subscriber changes in the tax laws and reminders, which may include types of IRS forms supported by our software. This information may also be used to forward tax reminders for the upcoming tax season.
As this type of information is provided as a service and not linked to any type of promotion, you cannot usually opt-out of these communications.

Access to Your Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete by emailing our Customer Support at support, or by contacting us by fax or postal mail at the contact information listed below:

GL Financial Group Inc.
100 N. 3rd St.
Reading PA 19601
610-374-9106
610-685-3672 (fax)

Links The GLFinancialGroup.org website may contain links to third party web sites or offers for services from third parties. For any such third party products or services, you should carefully ready the privacy policies of the third parties providing such products or services and any terms and conditions applicable to such products or services.

As a service to our customers, we may have links to various tax agencies/services. These may include the IRS website, http://www.irs.gov, various state web sites and other organizations. The links provided are maintained by these separate entities and are not the property of, or affiliated with, GLFinancialGroup.org.

Children Under Age 13
Because of the financial nature of the services we provide, we do not market our website to children under the age of 13.

Security
GLFinancialGroup.org electronic filing process is completed entirely online. Once you have entered in your information on your PC, your data is transferred to GLFinancialGroup.org’s secure servers. Our security model begins at each server. Our custom configuration minimizes the amount of information malicious parties could obtain by strict file system layout and configuration. Our servers are monitored for crucial configuration and binary files for unexpected modification or tampering. Our servers are monitored for all relevant security lists for emerging vulnerabilities which may present security risks and update our system services accordingly.

Beyond the individual servers into the network, firewalls for each server are used to minimize the impact of inappropriate network usage. An additional firewall is in place between our internal network and the outside world, which prevents inappropriate use of our network and servers. Lastly, we monitor the overall usage of our network and servers in order to identify deviations from normal use.

Changes to our Privacy Statement
If we make a material change to this Privacy Statement, including a material change in the way we use your personal information, we will notify you by using one of the following methods at least thirty (30) days prior to the effective date of such change: (1) we will post a notice on our website describing the change; or (2) we will send you electronic mail notifying you of the change.
We reserve the right to implement changes to this privacy statement. Please review it periodically.

To contact us
If you have any questions or concerns regarding this statement, you may contact us at the contact information provided below:
GL Financial Group Inc.
100 N. 3rd St.
Reading PA 19601
610-374-9106
610-685-3672 (fax)